After the payment process you can instantly download the product from the Customer Area section. (Navigate to My Account > Downloads)
In addition, we will send you an order confirmation email with all order and download information, so you can check back any time in the future.
There is no restriction on using our products even after the order expires, but access to downloads, support and new releases are not available.
As a loyalty bonus we offer flat 30% OFF for renewals (send us email to get a Coupon code).
We provide support through:
- Documentation: You can find 60% the answers for technical issues in our Users Guide & Documentation page.
- Community Forum: For all customers, both Free and Paid User.
- Premium Support Ticket: Premium support is provided for active membership. You can create a ticket here.
- Official support hours is from 9:00 — 17:00 Monday to Friday (GMT +7) with reply time of max 24 hrs.