We provide support through:
- Documentation: You can find 60% the answers for technical issues in our Users Guide & Documentation
- Community Forum: For all customers, both Free and Paid User.
- Premium Support Ticket: Premium support is provided for active membership. You can create a ticket here
- Official support hours is from 9:00 — 17:00 Monday to Friday (GMT +7) with reply time of max 24 hrs.