load of module

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6 years 7 months ago #739 by alexander
load of module was created by alexander
Hello,

I very happy with the functionality that I see on the joomlageek website, but....

I installed the module
created an app developer account to receive an id and private id.
configured the module, mostly by mentioning the facebook name and id, private id.

The module is active and published to an active site element.

however I can not see anything of the component?
Please help!

wkr
Alexander

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6 years 7 months ago #740 by Thanh Nguyen
Replied by Thanh Nguyen on topic load of module
Hello Alex,

Please submit a ticket and send me administrator account of your site for checking.
I'll help you to resolve this issue.
You can submit ticket here

Thanh Nguyen
Founder & Lead Developer

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6 years 4 months ago #768 by Alessandro Lori
Replied by Alessandro Lori on topic load of module
Good morning, I have the very same issue, how has it been solved?

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6 years 4 months ago #769 by Thanh Nguyen
Replied by Thanh Nguyen on topic load of module
Hi Alessandro,
Please give me your site url and administrator account.
I'll help you to check and resolve this issue.

Thanh Nguyen
Founder & Lead Developer

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6 years 3 months ago #774 by John Laprairie
Replied by John Laprairie on topic load of module
Hi, I am also trying he plugin and it is blank if I put my page ID, app ID and App secret in. If I leave out the app ID and App secret, I get an error saying the Facebook App is needed. If I go to show a post instead, I get the plugin to show but with no content and a previous and next icons.
I can't give you access to the site but can you let me know what you did to fix the other people's issues?
Thanks

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6 years 3 months ago #775 by Thanh Nguyen
Replied by Thanh Nguyen on topic load of module
Hello John,

The FB App ID and App Secret are required to connect to FB Graph API and retrieve its data to display on your website.
So, you can leave these fields blank.
You can follow our documentation to create a FB App and get these information.

Thanh Nguyen
Founder & Lead Developer

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